Light of Education Charity T-Shirt

Product Return Policy

Customer satisfaction is our top priority. If you are not satisfied with your purchase, you may return the item under the following conditions:

• Eligibility for Returns:

  • Items must be returned within 30 days of purchase.
  • Products must be in their original condition, unworn, unwashed, and with all tags attached.
  • A receipt or proof of purchase is required for all returns.

• Non-Returnable Items:

  • Gift cards
  • Items marked as final sale

• Return Process:

  • Contact our customer service team at [customer service email] to initiate a return.
  • Pack the item securely in its original packaging, if possible.
  • Ship the return package to the address provided by our customer service team.

• Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

• Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [customer service email].

Refund Policy

• Refund Conditions:

  • Refunds are issued for items that are returned within 30 days of purchase.
  • The item must be in its original condition and packaging, unworn and unwashed.

• Refund Process:

  • Contact our customer service team to request a refund.
  • After receiving and inspecting the returned item, we will process your refund.
  • The refund will be applied to your original payment method within a specified period.

• Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact us at

We are committed to delivering your orders promptly and efficiently. Below are the details regarding our shipping policy:

• Processing Time:

  • Orders are processed within 2-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.

• Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times may vary depending on your location and shipping method chosen at checkout.
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • International Shipping: 10-15 business days

• Shipping Confirmation & Order Tracking:

  • You will receive a shipping confirmation email once your order has shipped containing your tracking number(s).
  • The tracking number will be active within 24 hours.

• Customs, Duties, and Taxes:

  • Light of Education is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• Damages:

  • Light of Education is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

• International Shipping:

  • We currently ship to a limited number of international destinations. Please check our shipping options at checkout to see if your country is included.
  • International customers are responsible for any additional customs or import duties.